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Welcome to Ivy Guide Tutoring! Transparency and trust are central to everything we do. Below, you will find details on how we safeguard your personal information and the agreement governing our instruction, referral, and payment platform.

 

Effective Date: August 5, 2026 (Supersedes all previous policy versions)

 

Privacy Policy

A Quick Note on Your Privacy: We value your trust and keep your personal information secure. We only collect details necessary to schedule sessions, match you with instruction, and process payments smoothly.

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1. Information We Collect

 

We collect personal details you voluntarily provide, including:

 

• Contact details (Name, email address, phone number, etc).

   

• Student grade level, subject needs, and scheduling preferences.

   

• Payment and billing details processed securely through third-party payment processors.

   

2. How We Use Information

 

We use your information solely to:

 

• Provide direct tutoring services and connect you with independent tutors.

   

• Process payment transactions and issue receipts on behalf of independent service providers.

   

• Send session reminders, updates, or administrative notices.

   

3. Data Sharing

 

We do not sell, trade, or rent your personal information. Contact and academic details are shared only with the specific tutor assigned to your account to facilitate lessons.

 

4. Children's Privacy

 

Our website is intended for parents, legal guardians, and adult students. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

 

5. Your Rights & Contact Information

 

To review, update, or request the deletion of your personal data, contact us at IvyGuideTutoring@gmail.com.

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Terms of Service & Service Agreement

How Our Platform Works: Ivy Guide Tutoring provides direct educational tutoring through its founder, Troup Wood, and connects families with independent tutors. This agreement sets the ground rules for using our website, instruction, and platform services.

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1. Educational Services & Independent Tutors

 

Ivy Guide Tutoring ("Company," "we," or "us") provides direct tutoring services through Troup Wood and operates a referral and payment coordinator platform connecting clients ("Client" or "you") with independent educational service providers ("Tutors").

 

Where Client is matched with an independent Tutor:

 

• Tutors operate as separate independent entities who set their own availability, instructional methods, and hourly rates.

   

• Tutors are independent service providers and not partners, joint venturers, or legal agents of the Company.

   

• The Company does not direct or supervise the specific educational strategies utilized during independent tutoring sessions.

   

2. Payment Processing

 

Ivy Guide Tutoring processes payments for direct instruction and on behalf of independent Tutors. By scheduling sessions, you authorize us to collect payment for the applicable rates and associated administrative fees.

 

3. Limitation of Liability

 

To the fullest extent permitted by California law:

 

• Ivy Guide Tutoring acts as an instructor and referral coordinator and is not liable for any acts, omissions, representations, or conduct of independent Tutors.

   

• Ivy Guide Tutoring makes no guarantees regarding specific academic grades, standardized test scores, or educational admissions outcomes.

   

• In all cases, the maximum aggregate liability of Ivy Guide Tutoring and Troup Wood arising out of or related to your use of our services shall not exceed the total fees paid by you to Ivy Guide Tutoring or Troup Wood in the thirty (30) days preceding any claim.

   

4. Indemnification

 

You agree to defend, indemnify, and hold harmless Ivy Guide Tutoring, Troup Wood, and any representatives from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from your use of our platform or your interactions with independent Tutors who were referred to you from us.

 

5. Mandatory Mediation for Disputes

 

Any dispute or controversy arising out of or relating to this agreement or our services shall first be submitted to non-binding mediation before a mutually agreed-upon mediator in Los Angeles County, California, prior to initiating formal court proceedings.

 

6. Updates to Terms

 

We reserve the right to modify these terms at any time. Continued use of our website or services following posted updates constitutes acceptance of the modified terms.